Process Consulting
Clients partner with our Process Consulting Services team to guide and support their business strategies by breaking down barriers, crossing organizational silos and identifying the right priorities to enable a successful business transformation. Utilizing our in-house framework, we perform a robust business evaluation centered on understanding people, processes and technology. We then look at what can be prioritized and optimized to reduce costs while maintaining a customer-focus at all times. Our expertise includes.
- Customer journey mapping
- Employee journey mapping
- Process redesign
- Design thinking
- Lean Six Sigma
- Change management
- Project management